We are so happy with the work that Brothers Home improvement did.
We decided to refinish my mother's floors,and figured during covid, it would be extra complicated with long wait times but Brothers was fantastic! They responded promptly (same day!) to every phone call and email; and we were able to get into their schedule quickly.
Because my mom has asthma, we decided to go with the full dustless option and it was totally worth it. My mother is especially grateful she didn't have to do any cleanup when things were finished.
I'm particularly impressed that the workers showed up on time, were efficient - they finished sooner than expected - and they even fixed a gap in our threshold which was not in the original quote at no extra cost to us!
They are professional, prompt, easy to work with, and do a fantastic job. I highly recommend them.
-Kristin F., Ashford, CT, Submitted via Yelp & Google: 01/02/21
They were great. Took us through the whole process. Did everything when they said they would. Very informative and finished on time. Would recommend.
-Catherine M., Glastonbury, CT, Submitted via Yelp: 01/02/21
BHI recently refinished hardwood floors in two of our bedrooms. The staff were professional, courteous, and on-time, and they did a lovely job. The floors look beautiful now, and the staff managed to fully contain as well as clean up the dust from the sanding process. The price was extremely reasonable. The leader of the company is also a pleasure to work with - nice, extremely responsive, honest. We are very happy customers who will surely use BHI again.
-Janelle S., Manchester, CT, Submitted via Yelp & Google: 01/02/21
Jeremy and his crew (John and Steve) refinished our 100 year old floors. The floors were oak and pine. One room had significant damage on the floors due to dog scratches, water and general neglect. A bedroom floor had been partially stained a much darker color somewhere in the house's history around the perimeter but not in the center where an area rug must have been located. The team was polite, timely and courteous. They work really HARD. This was not easy work. Despite the challenges, the team finished up ahead of schedule. Jeremy provided regular status updates. It was a pleasure working with a team that embraced hard work without complaint and showed pride in the finished product. The floors are gleaming and the stain used was perfect.
-Luann C., West Hartford, CT, Submitted via Yelp: 12/08/20
Joel (foreman) and his crew from BHI were excellent. They were very professional and pleasant and answered all of my questions, as well as assisting me with removal or replacing furniture where necessary. My refinished wood floor looks beautiful. I highly recommend BHI to anyone needing wood floor services. MC
-Miriam C., Bloomfield, CT, Submitted via BBB: 11/22/2020
Jeremy and his team are knowledgeable, informative, efficient, and honest. Quick to respond and resolve our issue. We had a simple fix. Unlike other companies that would take advantage and charge a service charge or more, Jeremy simply asked us to review. We gladly did. They are great.
-Doris Z., Tariffville, CT, Submitted via BBB: 11/20/2020
I gave BHI a five star rating because they did an outstanding job on our front porch. The floor and railing are wood but you couldn't tell because of the finish another contractor used. BHI sanded, stained and applied exterior urethane and it shows the patina of the wood grain. It's absolutely beautiful!!! Jeremy and his crew were extremely professional and kept us up-to-date every step of the way. We will definitely use them again.
-Angela B., Newington, CT, Submitted via BBB: 11/16/2020
Finally removed our very old carpet. BHI owner and his crew were very professional. Entire project went smoothly. Very attentive to every detail, hard working experienced crew. Extremely polite, on time and no mess. Absolutely love our natural white oak hardwood floors. Highly recommend them and will use them in the future.
-Pamela O., Litchfield, CT, Submitted via BBB: 10/27/2020
Brothers Home Improvement did an excellent job refinishing several hardwood floors in my house as well as installing new hardwood flooring. The floors look terrific. The guys did a great job and I would highly recommend them.
-John B., West Simsbury, CT, Submitted via BBB: 10/14/2020
Brothers Home Improvement & Flooring made my old wood floors look fabulous! I wish I didn't procrastinate so long! Professional & reliable service!
-Mary E., Enfield, CT, Submitted via BBB: 10/07/2020
The floors look wonderful!!!. It fixed some of the worn spots in the hallway and dining room, plus the floor looks shiny and clean. We are very pleased with the work. Please feel free to use us as a reference for future projects.
-David M., Manchester, CT, Submitted via Email: 10/02/20
-John B., West Simsbury, CT, Submitted via Email: 09/28/20
Brothers Home Improvement installed about 850 sq/ft of prefinished white oak and it looks fantastic. The guys did a great job.
-Eric G., Suffield, CT, Submitted via BBB: 09/18/20
-Mackenzie A., Somers, CT, Submitted via email: 08/07/20
Just had carpets removed & laminate flooring installed in 2 bedrooms. I couldn’t be happier. The crew are perfectionists & the floors are perfect. They are very polite & thorough. Thank you.
-Linda R., Rocky Hill, CT, Submitted via BBB: 07/28/20
Joel and his crew did an excellent job. They were mindful of the COVID restrictions. The floors look great and we admire them daily. Jeremy is easy to work with and very professional. What we really were in impressed with was his communication, always responded in an extremely timely manner and kept us up-to -date as to the project schedule, costs etc. We would recommend them.
-Janice B., East Hartford, CT, Submitted via BBB: 07/13/20
We had a wonderful experience with Jeremy and his team from the initial visit/estimate to the job completion. They were timely, professional and polite. They communicated in detail what we could expect, when they would arrive and when they were leaving for the day. This was all done at a physical distance or via text given Covid-19. Our floors look amazing! THANK YOU ****
-Theodora and Rob K., West Hartford, CT, Submitted via BBB: 06/02/20
I highly recommend this business. The entire staff is very professional. During this period of COVID-19 and the need for social distancing precautions we were concerned about having work done in our home. Jeremy worked with us to ensure the schedule worked for our family and that appropriate safety precautions were taken throughout the project duration. The floor refinishing work results are beautiful. I did not think that our floor would return to its original installed condition but it looks brand new and is beautiful! I highly recommend BHI and will work with them as we need future project work in our home.
-Catherine B., Avon, CT, Submitted via BBB: 05/22/20
Floor looks wonderful! I knew it would look good, but it is really beyond my expectations. The repaired areas are amazing. Thank you so much. Regards, Gerry
-Gerry G., Suffield, CT, Submitted via US mail: 04/10/20
Jeremy and his team did a fantastic job refinishing our wood floors. I can’t believe how great they look! The entire crew was extremely professional and very experienced. They arrived when they said they would and completed the job right on schedule. BHI is my new go to home improvement company.
-Kevin D., Granby, CT, Submitted via BBB: 03/19/2020
Jeremy and his team are incredibly professional, dependable, helpful, and easy to work with. They did a beautiful job refinishing the hardwood floors at my home, so we recently hired them to do the same at my mother's house. Everything looks gorgeous! I would highly recommend this company. You will not be disappointed!”
-Lynn S., Newington, CT, Submitted via BBB: 01/12/2020
BHI is my go-to contractor for all my wood flooring needs, both business and personal. Joel and his crew do fantastic work! Highly recommend!
-Kevin H., West Hartford, CT, Submitted via BBB: 11/20/2019
Thank you so much for doing such a great job on my floors + steps
-Sonia B., Newington, CT, Submitted via US mail: 11/19/2019
Excellent company. Very responsive, professional and reasonable. They did a great job refinishing all our floors! Highly recommend them!
-Phyllis P., Simsbury, CT, Submitted via both BBB & Yelp: 10/16/2019
-Jeremy was very informational and honest upfront about the aspect of the job. He was very flexible in fitting us into his schedule. His crew was extremely nice and very detail oriented. The work came out amazing and we really enjoyed the constant communication with updates. Would highly recommend to anyone looking to re do their floors.
-Stas S., West Suffield, CT, Submitted via BBB: 09/19/2019
Brothers Home Improvement just refinished our family and dining room floors. Jeremy and his team made the entire process smooth.......from our initial quote right up until the floors were completed. Our friends and neighbors were amazed that after all these years, our floors look brand new. As we work our way through the house, I fully expect that we will be calling on Brothers again to do our remaining floors.
-Cheryl O., Burlington, Submitted via BBB: 09/08/2019
Totally professional - start to finish. Great team and a great outcome. it was easy to work with them, and their care and expertise transformed our OLD floors, once covered in sad carpet, into hidden treasures! We will use them again!
-Diana B., Weatogue, CT, Submitted via BBB: 08/30/2019
Jeremy, Nice Job. Thank you
-Lou R., Newington, CT, Submitted via US mail: 08/12/2019
We were seeking a contractor to refinish our 94 year old staircase and small hallway in our home. Mr. Jeremy Fusco and BHI are an excellent company that we highligh recommend because they are true professionals who know the correct way to do this type of project. We appreciated their excellent work performance, attention to detail, promptness, respectability, honesty, affordability, care and concern. Our 94 year old eyesore stairs and small hallway are totally transformed to their former beauty. Thank you, Mr. Fusco and BHI!
-Belinda C., Bloomfield, CT, Submitted via Yelp: 07/10/2019
Dear Mr. Fusco:
We just wanted to tell you and your crew how very pleased we are with a job well done on the pine staircase and small hallway in our home.
Thank you all for your true professionalism, respect, honesty, promptness, cleanliness, affordability, care and concern for this project. Your company has restored a 94 years old eyesore into a beautiful pine masterpiece!
We are most appreciative of the excellent service we received from you all and if we need to hire your company again in the future for another project, we most definitely will.
-Alton & Belinda C., Bloomfield, CT, Submitted via email: 07/10/2019
My husband and I contacted Jeremy with Brothers Home Improvement to refinish our living and dining room floors. He and his team have been nothing shy of true professionals. Jeremy sent us updates of the progress and timeframes of when the team would be working. The work extended over the Memorial Day holiday- the team stained our floor and came back later in the day for the first coat of poly. Everything looks fantastic, could not be happier with the product or service.
-Lindsay M., Somers, CT, Submitted via BBB: 05/31/2019
Jeremy & Team, Thank you so much for the stellar job on our floors. They look amazing! You were fantastic at keeping us informed of the progress every step of the way. We will be sure to tell our friends & family of the great work you do. Thank you again, Lindsay & Seth
-Lindsay M., Somers, CT, Submitted letter w/final balance: 05/30/2019
BHI did an amazing job on our floors! The patches they did in our existing hardwood came out perfectly and the finish is beautiful! They were very prompt and Jeremy’s communication was amazing! I’ve never had a contractor communicate this well before. He kept us updated daily on the progress and the plan for the next day. I would highly recommend them!
-Julianne G., Ellington, CT, Submitted via BBB: 05/24/2019
Brothers Home Improvement and Flooring, LLC installed and finished the floors in my new house. Workers were professional, kind and diligent. Few minor issues to correct, but they never batted an eye, taking care of my every concern! Nice to see the Customer always comes first to them isn’t just something said!!
-Jerry B., Broadbrook, CT, Submitted via BBB: 05/13/2019
Beautiful job - hardwood floor looks super! Conscientious, hard workers. Thank you!
-Cheryl H., Cromwell, CT, Submitted via BBB: 04/29/2019
Very quick and attentive service. Floors done very well and in time. Very professional. Would use them again.
-Kurt M., Canton, CT, Submitted via BBB: 04/23/2019
The floors look wonderful! Thanks for doing a great job once again.
With much gratitude,
-Lynn S., Wethersfield, CT, Submitted via US mail: 02/19/2019
BHI recently completed a large install and finishing of white oak in our home. We chose Special Walnut stain, and are extremely pleased with the result. The project remained on schedule, and Jeremy and his team were very professional. Jeremy kept us up-to-date on the project progress, and was very responsive. Joel and his team who completed the work great, as well.
-Michelle S., Simsbury, CT, Submitted via BBB: 02/12/2019
Jeremy, I am so happy with my floor! Your team was super professional friendly and clean. I would recommend your company to anyone that needs the same service.
-Shawn F., Bloomfield, CT, Submitted via Email: 12/22/2018
Jessica H.’s Xmas present is here early thanks to Jeremy Fusco from Brothers Home Improvement and Flooring. The pictures don’t do the job justice. I highly recommend anyone redoing hardwood floors or installing any type of flooring to give them a call. The attention to detail was above and beyond what I expected. Super excited to have the kitchen floors done next! Thank you again Jer!
-Allan H., Ellington, CT, Submitted via Facebook: 12/18/2018
I would highly recommend this company. I made an appointment with Jeremy for an estimate, he came on time, was pleasant and polite. Gave me an estimate the next day and I set a date to have the work done. I had completed a total kitchen remodel a year ago, and because some walls were removed, the floors had to be patched. BHI sanded, and refinished the floors and Joel was prompt, neat and very pleasant to work with. I also found the price for the work very reasonable.
-Paticia M., Berlin, CT, Submitted via Yelp: 12/09/2018
I had Jeremy and his team led by Joel do my wood floors, LVP flooring and carpet. They are professional and really care about their work. They are not satisfied until you are happy. Experts in their field and stands by their work. It was a pleasure working with them and would highly recommend them. My floors look awesome!!!!!
-Sharon R., Windsor, CT, Submitted via BBB: 12/09/2018
My floors look beautiful. Jeremy and Joel and their crew were professional and easy to work with.
-Angela J., Bloomfield, CT, Submitted via Google: 11/27/2018
BHI just finished sanding our three bedroom and hallway floors, stained them and coated them with layers of polyurethane. The floors look great! What a wonderful transformation - exceeded our expectations. In addition the guys could not have been more pleasant, explaining the process as it went along. They were also very neat and contained everything in the work area. We're thrilled!
-Bob B., Tariffville, CT., Submitted via BBB: 10/16/2018
Absolutely pleased with our floors! We had several contractors come out and look at out floors, we had a major issue with the entryway.... The previous owners used CEMENT! to set ceramic tile. smh! All other 3 contractors literally looked at the floors and said "we'll call back with quote" and NEVER returned our calls. I found BHI in out local Yankee Flyer.I call to request a quote, set an appt. With JF he came out took measruements said he would call back... and the next daysent an estimate as promised. I could go go and on about professionalism, on schedule, courtious, clean, JF gave me a day by day update with pics on how the project was going. Joel and Mike were great in spite of their families loss, they didn't let their personal situation get in the way of their work. In glad to know BHI Flooring does more that just floors we have a whole house remodel in the near future. Can't wait to use them again. Oh! I almost forgot to mention. 2 Thumbs up for pricing?
-Kim B., Bloomfield, CT, Submitted via BBB: 10/11/2018
I hired these guys to refinish a few rooms of hardwood floors in our new house. The gentleman who came out to give an estimate was punctual and polite. Although I was disappointed they couldn't get in to do the work until four weeks later, that was my own fault for delaying in getting the work scheduled. However, on the appointed day, two guys showed up and completed the work puntually and professionally! I would definitely recommend them for floor refinishing needs!
-Natalie W., Avon, CT, Submitted via Yelp: 10/11/2018
Thank you for your quick & very clean service. I can't wait to show my wife your excellent work. I will recommend you to all my painting customers.
-Ray S., Canton, CT, Submitted via US mail: 10/08/2018
This is the second time we have used BHI to do the the two remaining rooms in our house; living room and dining room. Just as before they were professional, courteous, respectful, and fast to respond to any concerns or questions we had during the process. They arrived on time and stayed in budget. I can not say enough good things about the company and their crew. It has been a pleasure working with them and we would highly recommend them to anyone in search of having their wood floors work on (new or refinished) in their home or business.
-Peter C., Avon, CT, Submitted via BBB: 09/28/2018
Customer Service, Quality, Timeliness
The team that refinished our mahogany deck was professional and their workmanship and attention to detail was outstanding. The deck looks like it did when it was installed 23 years ago. Absolutely stunning!
-Mary B., Avon, CT, Submitted via Square Inc.: 07/26/2018
We just had wood floors put into our kitchen and entry way to match the rest of our house. Brothers Home improvement did a phenomenal job! Not only were our floors done very well but they were done on time and on budget (no supeises!)We were out of town while they completed the project and Jeremy was always quick to respond to any questions we had and to send updates with pictures to our email. If you are looking for good quality work and a contractor that you can trust go with brothers home improvement!!
-Mike C., Avon, CT, Submitted via BBB: 07/16/2018
Jeremy and his crew were a pleasure to work with in our home. Absolutely no stress, and a beautiful new floor. So professional, personable and accommodating. We would recommend BHI to anyone.”
-Nancy V., Canton, CT Submitted via BBB: 07/15/2018
Regarding the work that you performed, my wife and I are thrilled with the way it turned out. You tied in extremely well with the old floors and the color matches excellently. My wife couldn't believe how little dust there was. It has been a pleasure working with you and I will definitely refer you to anyone looking to get flooring work done in the future.
-Mike C., Avon, CT, Submitted via email: 07/09/2018
We had our American Cherry hardwood floors refinished by BHI while away on vacation. The results were beautiful. It was like coming home to brand new floors! The amount of clean up we had to do was minimal considering how much sanding was done in our absence. The crew was professional.
-Ryan D., Suffield, CT, Submitted via BBB: 07/03/2018
The floors are gorgeous! I cannot believe that the scratches and stains are gone. I should have taken a picture before your crew started working so that I would have a before and after picture. I'm really and truly pleased. I also want you to know that it was a pleasure to speak with Joel. He represented your company very nicely. His professionalism, communication at the end of each day, and patience with my questions were greatly appreciated. I look forward to working with you again when it is time to do some of our upstairs rooms. Thank you so much for being great to work with and for the beautiful outcome!
Couldn’t be happier with my kitchen floor! The floor was worn down past the finish in some spots and had some deeper dents and gouges. It looks brand new now, and somehow they managed to blend the refinished part into the rest of the floor. Very friendly, courteous and professional to work with. Left the area spotless.
-Paula A., West Granby, CT, Submitted via Google: 03/23/2108
I would highly recommend BHI. They just completed a large job for us, including both installation of new wood floors and refinishing of existing floors. They were professional & hard working, even working weekends to make sure the job was completed on time. We are very happy with the quality of the work and love our new floors. A big thanks to owner Jeremy & to Joel for his craftsmanship and dedication to the job.
-Lauren V., Simsbury, CT, Submitted via BBB: 01/11/2018
Working with Jeremy and his crew was an excellent experience. They are all so professional, working quickly and efficiently, If there was any change in arrival time Jeremy emailed us. He kept us informed about what was happening at each step. If there was a problem it was fixed immediately.
We love our new hardwood floors which blend perfectly with our other hardwood floors.
Thank you to Brothers Home Improvement and Flooring. We recommend them with full confidence on their expertise and ease to work with.
-Maxine K., Avon, CT, Submitted via Yelp: 12/28/2017
BHI was great to work with, from start to finish! Jeremy & his team were all very professional - the contractors were always on time, quick & efficient, kept things very clean, and were very nice to talk to! We had harwoods floors redone in 1 bedroom & they also dropped the trim (it was raised because the room had carpet in it). I would highly recommend this company!
-Jen K., Weatogue, CT. Submitted via Yelp: 11/06/2017
Easy to work with. Worked on schedule. We had our floors redone and stained. Everything came out great and we get many compliments. The owner was VERY quick to respond to all of my (many) questions.
-Rachel M., West Hartford, CT. Submitted via BBB: 11/02/2017
"Customer Service, Timeliness.
prompt, courteous and timely service made our decision very easy on going with your company."
-C. Irving. Avon, CT. Submitted via Square Inc.: 10/24/2017
Will send of remainder of balance due.
The floor looks lovely. The color matches perfectly. Looks like it always belonged. Thx to the crew who were professional and knew what they were doing.
-Jeanne and Paul K., North Granby, CT. Submitted via email: 09/11/2017
BHI is responsive, knowledgeable, organized and professional. They work like a well-oiled machine. Extremely pleased with our refinished dining and living room floors. Cannot wait to have the rest of the house done!
-Phyllis P., Simsbury, CT. Submitted via Google: 08/27/2017
Brothers did a wonderful job refinishing our floors. They came out wonderful and the section needing repair came out great. The crew was competent and respectful, and did a nice job. We look forward to working with them again in the future.
-Virginia M., Avon, CT. Submitted via BBB: 08/14/2017
Floors look great !! Thank you for taking such care when working on them. Your brothers Joel and Mike were great, professional, courteous, and pleasant to speak with or ask questions. You have a great company and we look forward to calling you when when finish the other half of our house.
-Peter C., Avon, CT. Submitted via Google: 08/09/2017
I had old wide plank pine floors redone. Jeremy was easy to work with, gave a fair quote and the quality of work was outstanding!
-Aileen B., Suffield, CT. Submitted via BBB: 07/26/2017
We were very pleased with our floors. All materials were delivered prior to installation so everything was ready to install on the date decided upon. Jeremy kept us informed throughout the job. Finished product came out great. He even provided us with extra information about how to maintain our floor. Very pleased with results.
-Andrea M., Simsbury, CT. Submitted via BBB: 07/18/2017
5 rooms of hardwood flooring installed done to perfection. Reasonable price and easy to work with owner and crew. Have already recommended to friends.
-Jo Anne H., Windsor, CT. Submitted via BBB: 07/18/2017
I have had the pleasure of working with Jeremy from Brothers Home Improvement on two occasions. I find him professional, and he is always prompt in returning calls and providing written estimates -- a rarity today for some contractors. I had all my hardwood floors refinished prior to moving and the work was exceptional. My floors look wonderful. In addition, I recently needed to replace old, outdated closet doors throughout my entire home. I contacted Jeremy since I was familiar with his work. While this type of work was not something Brothers Home Improvement typically does, the work was, nonetheless, wonderful. The work was time consuming but the installers never shortchanged me on quality. I would highly recommend this business.
- Linda C., Manchester, CT. Submitted via BBB: 05/31/2017
Jeremy, Joel and Mike did an awesome job. We had our old wood floors sanded and refinished. They were professional, courteous, and outstanding to work with. There was a slight problem with my floor and they fixed it without hesitation, they went above and beyond in their customer service and for that I appreciate it guys. I would definitely recommend them to refinish anyone's floor.
- Mike S., Newinton, CT. Submitted via BBB: 03/07/2017
We reached out to Brothers Home Improvement and Flooring, LLC after much research for a local qualified flooring installer. Our project required installation of luxury vinyl tile (LVT - with a waterproof core layer) for our kitchen. Jeremy Fusco responded to our telephone call within hours. He promptly came to our home and reviewed the material we had purchased and the scope of the installation. The original floor was plywood with ceramic/grout that we had removed ourselves. Jeremy provided an estimate to prep the plywood, install the LVT product, finish trims and transitions. Jeremy corresponded promptly via email regarding contract and deposit. He informed us that he would provide a flooring craftsman (Steve) to do the project. Steve was courteous and kind - and meticulous in laying the floor even with the layout and difficult cuts. We definitely recommend Brothers Home Improvement and Flooring. Thank you, Jeremy (and Steve).
- Rita B., Simsbury, CT. Submitted via BBB: 12/12/2016
Jeremy's experience in the flooring and carpeting business helped me make the correct decisions on my carpeting project. Originally we wanted hardwood flooring in the upstairs hallway. After careful inspection Jeremy informed us that we couldn't install the hardwood flooring or make adjustments to the landing and stair height because it would be out of code. Jeremy recommended carpet. He gave us recommendations of where to look for carpet and provided his opinion on our selection. Jeremy contracted the carpet removal and installation. All timelines were met. The final project looks perfect and his team was easy to work with. Jeremy's expertise and patience with me throughout this long process was the key reason why I decided to hire Jeremy. I would definitely hire BHI for my next major project.
- Holly R., Avon, CT. Submitted via BBB: 12/01/2016
Brothers sanded/refinished my hardwood floors and I couldn't be happier with the result. They were prompt, efficient, courteous, and finished on-time, all for a fair price. Jeremy's extensive expertise will show itself once he visits your home or business. Highly recommend!
- Kevin H., Farmington, CT. Submitted via BBB: 11/30/2016
After much thought I think the decision will be to go with the carpeting, instead of the LVT flooring. WE soo appreciate your honesty and thorough explanation and estimate. My husband was extremely impressed with your knowledge and detail. I can't remember having anyone here that was that professional and honest. We greatly appreciate that. It's a rarity in the construction world lately.
- Barbara D., Wethersfield, CT. Emailed: 11/20/2016
- Tracy T., Simsbury, CT. Submitted via BBB: 01/14/2016
Brothers Home Improvement and Flooring exceeded my expectations in every way and restored my faith in there being decent contractors and craftsmen out there. I had several smaller projects that I needed done- wood flooring, staircase refinished & runner installed, interior paint, new lighting, 1/2 bath remodel, built-ins, moulding, etc... that I did NOT want to farm out to multiple people or to pay so much that I outspent the equity of my home. Jeremy, the owner, came with a finish carpenter to give an estimate and he was quick with ideas on what products to use, problem/solution brainstorming while keeping building codes at top of mind, giving budget ranges and options without feeling pressured to pick the most expensive ideas- I felt like I had found the right company to make my new house feel like home. The other thing that set Jeremy apart from the other contractors I'd previously met with is that he works with a network of industry experts so that if you want work done that he doesn't personally do, he will set you up with someone who does and will continue to manage the full job. Work began quickly and finished on schedule and well within budget, even though I did add a few extra items as we moved forward. I couldn't be happier with the results-the hardwood floors are beautiful, the staircase couldn't have turned out more perfect; new paint, light fixtures, and some finish carpentry projects have completely transformed my home. I will continue to reach out to Brother's Home Improvement & Flooring in the future for any home project I have and enthusiastically make a referral to anyone looking to have their home updated.
- Erin A., East Hartford, CT. Submitted via BBB: 05/26/2015
Now that the house is totally finished, I wanted to say thank you so much for the great work; Ram & I couldn't be happier with how everything turned out. I left a review for each of you on the CT BBB site- feel free to pull from it and use it on business websites or wherever. I'm sure you'll hear from me again before too long- whether it be for a new kitchen or expanding upstairs or maybe some full bath remodeling. I really appreciate everything & will not hesitate to give referrals. :)
We had our floors redone by Jeremy and his team last spring and we cant say enough about how meticulous and professional they all were from start to finish. For anyone that has refinished floors, you know it is not a small undertaking, but Jeremy and the guys were so great to work with the week just flew by.
Jeremy, personally, made several trips to our home to troubleshoot some issues we had and to discuss the plan from start to finish. I was so impressed with the thoroughness of his quote that I kept it for future reference when getting any quotes from other contractors. He crossed all T’s and dotted all I’s, the way it should be.
The floors are STUNNING! The work is beautiful and I have actually since considered “making” other reasons to have Jeremy and his guys do other jobs for us.
Hire without any hesitations, you will not be sorry you did.
Thank you Jeremy and guys!
- Cathie M., Farmington, CT. Submitted via Angie's List: 12/12/2014
Jeremy was very professional from the beginning. He was very knowledgable about wood flooring including the types, integrity of the wood, and what would look best in our home. My husband and I had 4 different people in our home and the final decision between Jeremy and the other guy came down to his passion, detail, and that first interaction we had with him. I would consider him to be a Type A contractor whose attention to detail meant a lot. From the start to the finish he always kept us in the loop and communicated what was going on. We really appreciated how he would send us progress pictures. Jeremy and his team really cared about ensuring our home was as clean as possible going back into it. Everyone who comes to our home is blown away at the job. He is definitely a great person to work with and I would use him again in the future!
- Tiffany M., Bloomfield, CT. Submitted: 04/2014
Omar and I are very pleased with the finished product! We knew from our first appointment that you knew your stuff. We had met with 4 other contractors and what set you apart was your attention to detail and love for the product. Thank you! We love the flush mount vents!!
- Tiffany M., Bloomfield, CT. Posted on Facebook: 06/01/2014
These guys are great and very easy to work with! They refinished my wood floors and replaced water damaged boards and trim on the outside of the house. As the work went on, they uncover unexpected water and insect damage on the outside of the house. They were very helpful in making these unforeseen additional repairs, offering experience and reliability.
- Chris B., Simsbury, CT. Submitted via BBB: 09/24/2014
The Owner Jeremy himself responded to our call within hours and met us out at my father in laws house which was flooded with water and needed to have the sub flooring and three rooms of carpets replaced. He had carpet samples to show us based on what we told him our price point was. He spent time explaining how the sub floor would be installed for more stability than the sub floor that was removed, measured the rooms himself and emailed the quote the very next day. He was so professional.
Upon signing the contract and waiting the 3 days required by law, Jeremy set the wheels in motion scheduling his crew, ordering the carpet and had the job completed in a half a day which was extremely important to us because we had to move my father in law, whom is bed ridden, out of the house while the repairs were made. His crew was very nice and respectful not to mark walls that where freshly painted. We thought his professionalism was outstanding and have talked with Jeremy about other repairs that are needed at the home. We will be meeting Jeremy at the house this week to get started on things discussed. We will be recommending Jeremy and his company Brothers Home Improvement and Flooring, LLC to everyone.
- Ellen O., Suffield, CT. Submitted via Angie's List: 11/04/2013